I am about 4 years into a C700 and it has been a great machine for us. We primarily run short-run, postcards, business cards, stationery, flyers, and the like on it. It has needed the LEAST service out of all my digital presses over the years. The refreshing of the fuser isn't perfect but works great as far as I am concerned. It has definitely extended the life of the fuser with less shouldering overall. It runs #10's, remits, and catalogs like a champ (I have an envelope kit for it that goes in the bypass drawer). One thing I would be looking for if I were getting a new one would be making sure it has a bypass feeder on if that is an option. Let me know if you have any specific questions. Cheers!