Can't find Preps License...

[lostmind]

Okay...long day...
Came in this morning and started Prinergy and it had the error message that it "Can't verify Prinergy License" and won't start. I've had this message the last 2 months (always on the 1st of the month) so I go under the License tab and go and retrieve the license and hit apply and I'm good. It seems in order to do this, I have to put in network settings to give the Server internet access temporarily. Now I go back to my original network settings (no internet access) and now Preps 8 says my (floating) license is unavailable. Anybody tell me what I did wrong and how to fix it? Thank you!

 

[Magnus59]

Okay...long day...
Came in this morning and started Prinergy and it had the error message that it "Can't verify Prinergy License" and won't start. I've had this message the last 2 months (always on the 1st of the month) so I go under the License tab and go and retrieve the license and hit apply and I'm good. It seems in order to do this, I have to put in network settings to give the Server internet access temporarily. Now I go back to my original network settings (no internet access) and now Preps 8 says my (floating) license is unavailable. Anybody tell me what I did wrong and how to fix it? Thank you!

In Preps, go to License Manager (Ctrl or Cmd + U) and make sure your licence server is set correctly, this can be either the IP address or NetBios name.

 

[iranh00]

hi

Okay...long day...
Came in this morning and started Prinergy and it had the error message that it "Can't verify Prinergy License" and won't start. I've had this message the last 2 months (always on the 1st of the month) so I go under the License tab and go and retrieve the license and hit apply and I'm good. It seems in order to do this, I have to put in network settings to give the Server internet access temporarily. Now I go back to my original network settings (no internet access) and now Preps 8 says my (floating) license is unavailable. Anybody tell me what I did wrong and how to fix it? Thank you!

if you still have a problem, send me PM , i can help you with remote connecting
of send me WhatsApp +989010704021

 

[lostmind]

Thanks for the response! Apparently it was either just turning it off over the weekend or the restart but Monday everything was working...go figure...