ilovemedia
Member
I don’t understand what you mean CSimpson by it digitally destroying the book during folding. Could you explain more? Do you have pictures? Thanks!
What type of volume are you running? I have the same system and I hate it, tons of service issues. I am wondering if it is a volume issue or a lemon issue. For the record, I am running between 30,000 to 50,000 books per month.
Also if you run a job on gloss text with full coverage (colored background) digitally it destroys the book when it tries to fold it. This is due to the sheets being too slick and the way the machine folds. Have you encountered this problem?
We can adjust the tension, but it has not solved that problem. Maybe a KM6501 creates a slicker print than most printers on coated paper, who knows.This happens on our Standard also. Have you tried cleaning the rollers off with a little roll cleaner ie sure wash? We can adjust the amount of tension on the rollers with our Standard can you not do the same with the Duplo?
What type operator maintenance are you doing and how often? Is the double detector on the Horizon far superior to that of the Duplo? Since you have both towers what are the pluses and minus of each in your opinion? Also are you doing mainly digital or offset work?@CSimpson
We have the 5000 as well and we're doing a lot more booklets than that a month, a lot of them on gloss (digital and litho), so a good comparison. We don't have that same issue at all. We have the machine serviced and the guys have a very strict operator maintenance schedule. IMO the Duplo operator training that we originally got (in fact on all Duplo equipment and we have a lot) was pretty poor, especially when compared with other vendors. Our main gripe with the system is the collator tower, specifically the mis / double feed sensing (the rest of the machine has been good). Even with the machine in tip top condition, certain jobs are a complete PITA on it. I've heard from other owners that they experience the same issues with Duplo towers. TBH I'm liking the Horizon kit in our factory a lot more these days, we installed a couple of machines about 18 months ago and apart from the (excellent) training and routine servicing, we haven't seen an engineer since!
Well the salesman talked a good game, as they do.
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