shroberts_cpc
New member
Hi everyone, I'm dealing with an issue on our Duplo CC-229 business card slitter. It seems that, after slitting, some of the vertical trimmed pieces are going into the waste container as expected but most of the horizontal trimmings and the rest of the vertical ones are landing in the stacker with the finished business cards. As you might imagine, this creates quite a mess. The cuts are perfect but we are having to spend precious extra minutes cleaning the output of trimmed pieces. Our service tech insists that there is nothing wrong even though no other stores I've spoken with that have the same machine are having this issue. As one would expect from a major retail chain there is no formal training on any of these devices. Does anyone here have any thoughts on what might be happening here?
Thanks for your input
Thanks for your input