Film processor spitting out blank film

[[email protected]]

Not sure if this is a Harlequin issue or an imagesetter issue. We have a Harlequin RIP going to a Katana imagesetter. Recently, after every page we process, the imagesetter spits out an unexposed piece of film (about 15 inches). So, a standard CMYK job yields eight pieces of film instead of four: 4 proper films for the job plus 4 pieces of blank film 15 inches each. We've asked around and no one seems to know why or knows what settings to fiddle with. Needless to say, we are going through film like gangbusters.

Any help or advice is appreciated.

Thanks

 

[MD. Mir Alam Hossain]

hi
first of you check hq rip media setting . and katana imagesetter auto space wide measurement

thanks
Mir Hossain

 

[typenut]

Also on Katana, you can specify Lead in and run out in Inches, check your settings as previously said

 

[phoslax]

I'm not sure but to me I check the SCSI card and cable first