Hi All,
I've been running GMG Colorproof on 3 Epson Pro9800's for a couple years now. Calibration in GMG is done monday mornings and wednesdays at noon with DTP70. Our calibration readings have been consistently, over all this time, very close to our acceptable tolerances, meaning never more than "slightly out".
Awhile ago, we had trouble with Epson #2 and had a tech here working on it, replaced some parts, downloaded some stuff, this and that, etc. While he was here, he also "cleaned" both Epson #1 and Epson #2, watering down the pads, etc. and whatever else cleaning entails.
After he left, both Epson #1 and Epson #2 are now taking 4 or 5 calibration cycles to get back to our specs. The numbers we're seeing are so far out there it's ridiculous. Epson #3, the one not worked on, remains consistently close to, or right on for calibration and is printing just fine.
We had the tech back last week and he replaced more parts and worked on Epson #2 all day to no avail. Another tech is on the way with a main board, carriage, etc. to work on it. However, I still can't figure out what's wrong with Epson #1.
The only thing in common with Epson 1 and Epson 2 is the "cleaning" he did on them. Now they are both giving me mangled proofs and calibration. And Epson 3 is still fine.
I have tested and retested our systems here, GMG, DTP70, checked the MX3 and MX4, printer settings, paper, ink, etc. etc. and I'm 99% sure everything but the Epsons is fine.
Any thoughts?
I've been running GMG Colorproof on 3 Epson Pro9800's for a couple years now. Calibration in GMG is done monday mornings and wednesdays at noon with DTP70. Our calibration readings have been consistently, over all this time, very close to our acceptable tolerances, meaning never more than "slightly out".
Awhile ago, we had trouble with Epson #2 and had a tech here working on it, replaced some parts, downloaded some stuff, this and that, etc. While he was here, he also "cleaned" both Epson #1 and Epson #2, watering down the pads, etc. and whatever else cleaning entails.
After he left, both Epson #1 and Epson #2 are now taking 4 or 5 calibration cycles to get back to our specs. The numbers we're seeing are so far out there it's ridiculous. Epson #3, the one not worked on, remains consistently close to, or right on for calibration and is printing just fine.
We had the tech back last week and he replaced more parts and worked on Epson #2 all day to no avail. Another tech is on the way with a main board, carriage, etc. to work on it. However, I still can't figure out what's wrong with Epson #1.
The only thing in common with Epson 1 and Epson 2 is the "cleaning" he did on them. Now they are both giving me mangled proofs and calibration. And Epson 3 is still fine.
I have tested and retested our systems here, GMG, DTP70, checked the MX3 and MX4, printer settings, paper, ink, etc. etc. and I'm 99% sure everything but the Epsons is fine.
Any thoughts?