vegasartman
Member
I am a 20 year Quark XPress user going back to v3.
I was the first one to sing it's praises & denigrate InDesign.
Then Quark decided to turn XPress into a, ebook/app maker & betrayed it's print customers with v9 that was riddled w/ annoying bugs.
When Q10 was announced as a major rebuild, I ordered in advance of its release.
I loved the new features!
BUT I soon found out that it was not able to consistently produce printshop usable pdfs.
Since Sept I've installed every upgrade. I've had my productivity severely impacted by time-consuming work arounds. And I've spent many, many hours using online chat & on the phone with customer support.
The priority level of my support ticket was labeled MINOR, and no solution has been offered other than work arounds.
I give up! This is clearly a beta release. This product should be taken off the market until it can be fixed and my money should be refunded.
I am in the process of researching the possibility of a class action lawsuit. There must be many thousands of other ex-users who were also ripped off for $279.20 and had there business income severely impacted. Gather up your documentation & let's band together!
I was the first one to sing it's praises & denigrate InDesign.
Then Quark decided to turn XPress into a, ebook/app maker & betrayed it's print customers with v9 that was riddled w/ annoying bugs.
When Q10 was announced as a major rebuild, I ordered in advance of its release.
I loved the new features!
BUT I soon found out that it was not able to consistently produce printshop usable pdfs.
Since Sept I've installed every upgrade. I've had my productivity severely impacted by time-consuming work arounds. And I've spent many, many hours using online chat & on the phone with customer support.
The priority level of my support ticket was labeled MINOR, and no solution has been offered other than work arounds.
I give up! This is clearly a beta release. This product should be taken off the market until it can be fixed and my money should be refunded.
I am in the process of researching the possibility of a class action lawsuit. There must be many thousands of other ex-users who were also ripped off for $279.20 and had there business income severely impacted. Gather up your documentation & let's band together!
