YoungTechnician
New member
Hi Dear
i am Mehrdad Gerami, SuperWidePersia's technician.
our costumer's tell us ,their machine is faced with an error.
the error number is 23:10.
well, we was go to their site and turn on the printer and faced with 23:10 error.
to solving this error' first we do the EEROM Reset form 'self test menu'. system was shutdowned. we turn it on again. the system was booted truely. on the LCD Panel "Cartridges Was Expired" message was shown. we are expiring all of them but after some minute the error was appeared and we were see some ink was moltened on the Yellow and Magenta Cartridges. we are replaced them. after that the system was booted truely.
after 30 minutes the error will be appeared again. we notioned the problem is anent to our CIDS. so we replaced that with original system (HP cartridge) and see the printer was worked truely.
we understood our CIDS system has problem and anent to Air System. we were installed our CIDS again and system was worked truly after that for some hours. next day the costumer was said us the error was occured again.
we think about that and got this result: when the system is shutdowned for a long time this error is occured and that anent to an air leakage.
we found how to solve that. in the 'Self Test menu' we should run two selection. they are "8.Air Presure System Test and 15.1.Bag Broken Recovery". after them the system work truely and we was printing very much.but when we want to clean printheads the error is appeared so we were replaced all cartridge and do some steps again. on printheads cleaning ,the massage was appeared again by shutdown and turn on the problem is will be solving but on printhead cleaning the error is appearing.
it should be noted ,when we are cleaning printheads indiviually the problem is occured on some printheads variously.
now the printer work truely with CIDS system but the problem is exist.
end.
please help me!!!!
SUPERWIDE PERSIA
Mehrdad Gerami
Technician IRAN
No. 23, 7th Floor
Sepidar Bld, Kavosifar st
Dr Beheshti Ave
Tehran - Iran
Phone: +98 (21) 8875 70 77 - 8
Fax: +98 (21) 8875 24 26
Mobile: +98 (935)948 9528
Email: [email protected]
i am Mehrdad Gerami, SuperWidePersia's technician.
our costumer's tell us ,their machine is faced with an error.
the error number is 23:10.
well, we was go to their site and turn on the printer and faced with 23:10 error.
to solving this error' first we do the EEROM Reset form 'self test menu'. system was shutdowned. we turn it on again. the system was booted truely. on the LCD Panel "Cartridges Was Expired" message was shown. we are expiring all of them but after some minute the error was appeared and we were see some ink was moltened on the Yellow and Magenta Cartridges. we are replaced them. after that the system was booted truely.
after 30 minutes the error will be appeared again. we notioned the problem is anent to our CIDS. so we replaced that with original system (HP cartridge) and see the printer was worked truely.
we understood our CIDS system has problem and anent to Air System. we were installed our CIDS again and system was worked truly after that for some hours. next day the costumer was said us the error was occured again.
we think about that and got this result: when the system is shutdowned for a long time this error is occured and that anent to an air leakage.
we found how to solve that. in the 'Self Test menu' we should run two selection. they are "8.Air Presure System Test and 15.1.Bag Broken Recovery". after them the system work truely and we was printing very much.but when we want to clean printheads the error is appeared so we were replaced all cartridge and do some steps again. on printheads cleaning ,the massage was appeared again by shutdown and turn on the problem is will be solving but on printhead cleaning the error is appearing.
it should be noted ,when we are cleaning printheads indiviually the problem is occured on some printheads variously.
now the printer work truely with CIDS system but the problem is exist.
end.
please help me!!!!
SUPERWIDE PERSIA
Mehrdad Gerami
Technician IRAN
No. 23, 7th Floor
Sepidar Bld, Kavosifar st
Dr Beheshti Ave
Tehran - Iran
Phone: +98 (21) 8875 70 77 - 8
Fax: +98 (21) 8875 24 26
Mobile: +98 (935)948 9528
Email: [email protected]
