Nexus having trouble deleting a job.

[MJX]

I noticed this morning that in the Control Module window that Nexus (8.4 R4) is continually trying to delete a certain file and is unable to. The error I get is "Trash Manager item locked. Trash Manager is unable to delete file." Every few seconds it will try again.

In Nexus Manager the file is not in the Jobs list, but if I open the Queues window I can see the file in one of the workflows but am unable to do anything with it. Attempting to purge the queue does nothing and if I select the file itself it is considered paused and attempting to release it only crashes Nexus.

Quitting Nexus does not solve the issue either.

Any idea how to fix this?


Thanks!

MJX

 

[pcmodem]

Have you tried quitting Port Server and Control, and then deleting the file manually on the Server?

 

[MJX]

Have you tried quitting Port Server and Control, and then deleting the file manually on the Server?

I would but I can't find the file on the server, even with a search for invisible files on the drive.

 

[pcmodem]

All Nexus Jobs are stored in the Nexus Install folder, in a folder called Jobs within the jobs folder