It was same/similar case for us.
We were old Scitex/Creo Brisque shop and wanted to move up to PDF workflow, this was some 5 years ago.
I wanted Prinergy at the time as it was best you could get in those days.
We went to several demos for different workflows just to make sure we are not making mistake.
Kodak never gave us demo.
Even on repeated pleas and requests from our side, they kept promising they will show us demo, they will drop the box and let us play for a month, etc.. nothing ever came out of it.
I could not recommend Prinergy to company as I have not seen the demo, despite my initial desire to go that way and Prinergy's reputation.
Out of previewed demoes, Heidelberg Printready was hands down the best so we went that way and did not regret.
It could be that Kodak was so confident that we would naturally move from Brisque to Prinergy as we were their client or just salesman did not care.
I just want to point out that Kodak bid too but they lost us as a customer mainly because of failure to show us a demo.
Perhaps Kodak was going through internal troubles at the time, not sure but certainly had affected their clients.
