At least he's talking to a person. Ever been caught in an automatic menu "loop"?
Answering System: "Please listen carefully as our menu items have changed. For sales, please press 1. For billing, please press 2. For customer support, please press 3".
Me: I press "3"
Answering System: "For questions about your software, please press 1. For technical support, please press 2".
Me: I press "2"
Answering System: "Please listen carefully as our menu items have changed. For sales, please press 1. For billing, please press 2. For customer support, please press 3".
Me: I use phone handset as a hammer and smash it on top of the desk.