aqazi81
Well-known member
Our company recently sold our brand of thermal CTP plates to a local print shop. They have an old Suprasetter A74, imaging on the plate is not proper and it looks like we need to increase the laser power.
We asked the operator to adjust the laser power or drum speed for the new plate, but he says that only a Heidelberg engineer can adjust the laser power or drum speed on Suprasetter, My question is, Is it true or operator does not want to change to this brand?
I have no experience on Suprasetter. On other CTP machines we just need to change laser power or drum speed and we have no issues with the plates.
We asked the operator to adjust the laser power or drum speed for the new plate, but he says that only a Heidelberg engineer can adjust the laser power or drum speed on Suprasetter, My question is, Is it true or operator does not want to change to this brand?
I have no experience on Suprasetter. On other CTP machines we just need to change laser power or drum speed and we have no issues with the plates.