Turnaround Negotiation

[gordo]

 

[keith1]

I ask customers if they want the truth or would they rather I lie to them.

 

[Possumgal]

The faster they need it, the longer it sits waiting for pickup after you kill yourself getting it done.

 

[keith1]

Or 3 weeks after it's been delivered you get a call asking if some additional information can be imprinted on them - without unfolding them.

 

[fiatlux]

Why don’t we just schedule your job the same amount of time you take to pay us?

 

[michaelejahn]

We always had a standard answer for that question - "from countless previous experiences, every job that came in with a "i need this tomorrow, we have an un-moveable deadline" almost always comes back a day later with "man, this looks like crap, you need to re-do this for FREE" - so, we always charge double for rush jobs. No exceptions."