We had the Ricoh tech come by this morning and he had to fiddle with the paper catalog settings and some of the vacuum feed settings, this paper is way different from the original Carolina.
Since he has done that we have not had anymore jams, we have run about 10,000 13x19 sheets duplexed through the 2 machines so far, wanted to wait to see how it ran this afternoon before replying to the topic, hopefully it keeps running. Still not crazy about the brightness change and the paper is more matte than original.