What happens when you choke your RIP???

[kdw75]

On our Xerox with the bustled Fiery we sometimes have files that just stop printing in the middle of the run. The printer and the RIP still say they are printing, but the engine just stops indefinitely. I just had this happen on a job that was an 8 MB PDF with 7400 pages. It ran about 80% of the job and then just hung. Our RIP has 2GB of RAM and a 500GB HD, so I would think that there would be oodles of space available for the files I am sending.

I know our Harlequin RIP from way back in the 90s would use hard drive space if the RAM filled up, so I can't imagine that the Fiery wouldn't do the same.

 

[Stephen Marsh]

Print the job in two batches of 3200 pages. Do both batches print with no issues?

Does the first half print and the second half fail? If so, is there a particular page in the second half that is the issue?


Stephen Marsh

 

[kdw75]

It prints just fine when broken up.

 

[Edward Mattiaccio]

I would split the job up into halves then see which half is the problem any error messages printed would be font issues

 

[kdw75]

When broken in half it ran just fine. Neither half had issues.

 

[michaelejahn]

That RIP either needs more memory made available to it - or - contact support and see what can be done about setting up VM.

Or, break jobs up - it is clearly a memory issue.

 

[cosmo]

yeah, its an out of memory issue, but usually on the machine buffer not the rip sending the data, the machine buffer fills and corrupts, splitting was also my way of solving the issue, or, if you can upgrade the machine RAM.

 

[kdw75]

yeah, its an out of memory issue, but usually on the machine buffer not the rip sending the data, the machine buffer fills and corrupts, splitting was also my way of solving the issue, or, if you can upgrade the machine RAM.

Just to clarify, when you say machine are you referring to the Xerox C75 itself?

 

[kdw75]

I just checked and our C75 has 2GB of RAM with a 316MB page buffer. The bustled Fiery has 2GB of RAM as well.

 

[mattbeals]

I'm not with Fiery support but I'd love to take a look at this PDF. It's got to be a problem with running out of RAM or disk space (ripped pages or tmp files).

 

[cosmo]

Just to clarify, when you say machine are you referring to the Xerox C75 itself?

on the xerox itself mate, they have built in ram and usually hard drives.