I am hoping someone can verify for me that Pitstop Pro 10 would be able to detect a problem with an embedded font in a pdf. The reason I am asking is we recently had a job that looked fine throughout our entire proofing process but when we created plates through our Prinergy system something went wrong with the letter H in the word Holidays.
The original job was created in InDesign CS4, the pdf was created by exporting out of InDesign and the pdf version was v1.4. When you open the pdf the letter H looks fine, when you refine the pdf in Prinergy the letter H looks fine and when we did a virtual proof at 600 dpi out of Prinergy the letter H looks fine and when we sent our refined pdf to our Epson proofing device the letter H looked fine. At no point did we receive any errors indicating an issue with the font.
I cannot attach the actual pdf we printed the job from but I have recreated the issue in a different file and attached it to this thread. The pdf attachment called "Type Test.pdf" is a pdf created out of InDesign using the font we had the issue with. The pdf attachment called "HiRes Output.pdf" shows what happened to the letter "H" when the plate were made.
I have never seen an issue before with fonts where everything looks fine with the files until you produce the plates. I've downloaded a trial copy of Pitstop Pro 10 and processed my test pdf through a couple of the built in profiles and it did not indicate any issues with the fonts. I'm not that familiar with Pitstop Pro though so I am hoping that someone here that's familiar with it can let me know if Pitstop Pro would be able to help me catch issues like this on future jobs.
The original job was created in InDesign CS4, the pdf was created by exporting out of InDesign and the pdf version was v1.4. When you open the pdf the letter H looks fine, when you refine the pdf in Prinergy the letter H looks fine and when we did a virtual proof at 600 dpi out of Prinergy the letter H looks fine and when we sent our refined pdf to our Epson proofing device the letter H looked fine. At no point did we receive any errors indicating an issue with the font.
I cannot attach the actual pdf we printed the job from but I have recreated the issue in a different file and attached it to this thread. The pdf attachment called "Type Test.pdf" is a pdf created out of InDesign using the font we had the issue with. The pdf attachment called "HiRes Output.pdf" shows what happened to the letter "H" when the plate were made.
I have never seen an issue before with fonts where everything looks fine with the files until you produce the plates. I've downloaded a trial copy of Pitstop Pro 10 and processed my test pdf through a couple of the built in profiles and it did not indicate any issues with the fonts. I'm not that familiar with Pitstop Pro though so I am hoping that someone here that's familiar with it can let me know if Pitstop Pro would be able to help me catch issues like this on future jobs.