Xante Impressia trouble shoot

[Kyle Arn]

So I have a Xante Impressia I was trying to run some A6 and A2 Envelopes after running I noticed that on the lead edge of the envelope there was some left over ink but it never went away you would think it would fade out eventually but it did not. These were double sided so it was easiest to run them one side at a time.
New photo by Kyle Arn I have provided a link so you can view the issue. I appreciate any help

 

[msaeger]

I would try wiping off the transfer roller with a dry towel.

 

[Kyle Arn]

Yeah I tried that I've also cleaned the Fuser and the entire paper path.

 

[spcink]

I've never found a solid solution to this problem.

The only thing that seems to help is replacing the transfer roller.

Not exactly a cheap part to replace, but you can find it separately.