Sorted the problem today.
A bit ridiculous to be honest. If the paper stock is defined as "coated" then the Xerox won't fold.
If I change the paper definition to "uncoated" it folds perfectly. I can still load coated in the tray and tell the Xerox to expect uncoated stock. I get the result I need. The explanation (that wasn't) is that folding coated stock @ 210g may result in splitting and cracking on the spine. The Xerox will not allow this despite giving no warning. Uncoated shows no artifacts of folding and is allowed.
OMG! Big Xerox is watching us. It won't allow me to make a test fold to decide myself.
yours, a bit miffed
Rovercat
A 30-day Fix for Managed Chaos
As any print professional knows, printing can be managed chaos. Software that solves multiple problems and provides measurable and monetizable value has a direct impact on the bottom-line. “We reduced order entry costs by about 40%.” Significant savings in a shop that turns about 500 jobs a month. Learn how……. |