xerox 700 help

[inkslngre]

My xerox 700 is showing 12-335 error code. I believe it has something to do with the finisher. My machine has the professional finisher installed. Anyone have any idea?
thanks
Alex

 

[Possumgal]

I've tried to find that fault code using Xerox's own instructions, but it doesn't come up with anything. I guess this is one instance in which you'll have to call tech support. It's usually pretty painless. The person answering the phone will usually be able to tell from the fault code if you need a visit or if it's something you can fix.

I do believe code starting with 12 have something to do with the finisher.

 

[stonemask]

Booklet Sub CPU Communication Fail.
[h=2]

Initial Action[/h]

• Check the connectors at the Finisher PWB and the Booklet PWB are connected or seated correctly
• Check the wiring between the Finisher PWB and the Booklet PWB for damage.