Xerox EX700 Fiery Assertion Failed! Text_Eng.log

[ewisham]

Good afternoon, I have a Xerox EX700 Fiery. I received the error listed below on my server. I was wondering if anyone could help me with a solution.

Thanks!

 

[EdwardB]

Have you tried turning it off and back on again?

 

[ewisham]

Have you tried turning it off and back on again?

Yes, multiple times. I also checked all of the connections multiple times. It will not connect to the printer as long as the error is present.

 

[EdwardB]

what I find interesting its trying to execute code from a log file? explains the failure on line 1.

what does Ignore do? in my experience with similar messages, Abort and Retry won't help. Is this preventing the Fiery.exe service from starting or CWS.exe? Were you trying to install updates?

 

[ewisham]

Nothing, No update, I just restarted the unit, and it happened.

 

[adriansto]

Nothing, No update, I just restarted the unit, and it happened.

You must reload the Fiery software.