XEROX D125 B&W Toner Cartridge poor Yield and Chip Issue

[Duncan Hyde]

Hi Forum,

We acquired this machine a couple of months ago to increase our B&W printing capacity, but the toner yield is terrible for a production level machine and the cartridge chip says toner out and there's still a lot of toner left in it. We also have 2 other Sharp B&W with less print speed but far great toner yield.

Is anyone else having this issue and what if anything can be done with Xerox to resolve this??

Duncan

 

[arossetti]

When we were running manuals with small print and lots of lines on these machines we could run through a bottle every 4 hours easy.

 

[Duncan Hyde]

Hi arossetti, Wow! and what about the chip saying the toners out and there's still a lot left when you shake it or open it and pour it out to see?

 

[arossetti]

Hi arossetti, Wow! and what about the chip saying the toners out and there's still a lot left when you shake it or open it and pour it out to see?

Never had that issue, how ever if you are buying the bottles I would get a funnel and transfer that toner into a half used bottle. Or reach out to Xerox.

 

[Neko2]

I have a friend using that machine at their shop and this happens to them alot. Xerox said to order more toner. No-one was happy.

I had a similar experience with a Nuvera 120 and couldn't be happier to not have it anymore.

 

[arossetti]

I have a friend using that machine at their shop and this happens to them alot. Xerox said to order more toner. No-one was happy.

I had a similar experience with a Nuvera 120 and couldn't be happier to not have it anymore.

We got rid of all our Xerox BW production after years of loyalty; started with DocuTechs then 3 generations of Nuveras. We moved to the Oce 6100 and never looked back.

 

[Duncan Hyde]

Thanks for the Feedback - I'll take it up with Xerox again