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Thanks Noel, I'll be in touch (y)

Thanks guys, that is useful advice, however, the business and the machine's been mothballed for a number of weeks now, so it'll all be historical - I do have emails etc covering some of this at the time, so I'll need to dig back through it.

I think it was a lot more cut and dry than unrealistic customer expectations. For the sake of clarity, the general capability of the machine wasn't good compared to other makers' I've ran: image quality on photographics was unacceptably sub-par, its operating speed was fairly slow and the paper...

I recently agreed to purchase a Ricoh machine but found it terribly disappointing and it wasn't fit for purpose - I have a list as long as my arm on reasons why but it looks like they're forcing it to go legal. Could anyone who's successfully rejected a machine please PM me with advice?

Thanks for the replies. It's fairly evident in the middle of the contract (as prominent as any of the other details). I'm in Europe but no-one else I've spoken with had such coverage restraints. Strikes me as a little sneaky...

Yes, contract states monthly volume, SRA3/4 ratios, as well as stating 30% colour coverage.

I've been offered a Ricoh on contract, could anyone tell me what the 'percentage of color coverage' typically is? They're stating 30% which seems way too low when my work is predominantly image heavy!

Thanks guys, sounds like good advice - I guess I'll just need to have a talk with them!

Thanks for the advice MG - that's surprising because anyone I'd ever known who had a maintenance contract was also leasing the machine in some form, so I thought they went hand in hand! Has anyone taken a maintenance contract on a privately owned machine? (could be worthwhile hanging onto one...

Hi all, Until now I've run a few used digital machines I've sourced online but maintenance has always been the issue - I'm pretty handy at keeping them running now but some issues are insurpassable and I have to get tech's out on a call-charge basis. However, the maintenance side of things is...

That's a very good point Cornish - the environment isn't controlled so the tanks would often be pretty cold! Will try that too.

Thanks for the info Cornish - I must confess I haven't measured the gloss on either (don't have a gloss meter). I'd guess though, if transit length is a big factor, then the machine is a big limiting factor as you say. Floor space is limited though, if anyone could recommend anything I'm open...

I have a small format UV machine (Morgana Digicoater 33) - I've experimented with a couple of different gloss suppliers and our current coating does the job/has an ok finish but it still doesn't come close to the deep, smooth gloss from the commercial finishers we use. However, I'd like to do...

Thanks for the replies - MailGura, I think 'swing cut' has been it exactly, we've got a mix of grain direction all through the stock which means some of it runs and some of it doesn't. Problem is, it's mixed all through the consignment, the only thing we could do is go through it 30 sheets at a...

Thanks for the replies - I'm just looking at it again under different light...IMO, it's definitely a different stock. Though the color and mic are the same, you can plainly see the calendaring/texture on the two are different. We took it to them and showed them it looks & feels different...

Was hoping someone could help - I'm a digital printer and have had a large quantity of card stock supplied from a 3rd party. I was provided with samples to test beforehand, which I did and was happy with. On delivery of the full consignment I've found there are two qualities of stock - they are...

Thanks 87, will check them out!

Hi David, Thanks, unfortunately I don't have the room (or likely budget) for a floor model like that! Spoke to someone regarding the work it's required for and they reckoned a suction tower model should do the job?

Hi all, I'm looking for a SRA3 12 station collator, likely be handling coated digitally printed stock - don't have a big budget though, so will be scraping around the used market! Would the Horizon AC1200 do the job (friction fed)? Any machines I should look at/avoid? Thanks

Was hoping someone could point in the direction of how to solve a problem that's cropped up on our QM - suddenly the plate cylinder on PU2 doesn't seem to be making contact with the blanket. What mechanisms would cause this?