Search results

Hi. In the new year I want to try and get to grips with the email/trello/hodgepodge message of a system we have in place. It works but we miss oit on jobs because we are not following up on a quote or a job goes wrong because not all of the correct information is on trello. We are a small...

Hi. I aquired this perforator/numbering machine for not very much money and considering our perforator is currently hand fed this is quite an upgrade! However I am struggling to find any information about the machine such as a manual and I cant find any spares - we specifically need an extra...

Hello. I have a 1500 page pdf document made up of all sorts of pdf's, images, word files etc etc. When I try to process the file for printing through Fiery, it wont process due to errors such as missing fonts etc. I have tried to save the imposed file as a flat file which made no difference...

I have a duplo system 3500 booklet maker and it's miss stapling booklets. What seems to happen is that it misses a staple altogether and then the next booklet has 2 mangled staples in the same place. It's only on the 1 stitch head that this is happening. I have re threaded the head just in...

I am printing a 4 part ncr set and I have the top sheet then 3 bottom sheets. The 3 bottom sheets are all la eled CFB and yet the writing does not transfer on to the last sheet. It goes through the top 2 no problem but not the last one. I have tried flipping over the bottom sheet to see if I...

Any recommendations for a solution to convert quark to indesign? They won't import directly into indesign as they are to old and I cant get them to open in the demo version of quark that I downloaded. I dont mind paying a reasonable price for it as we.have stacks of old files after we bought...

Hi. Does anyone have any experience of the above machine? I currently have an aging DC-615 that is starting to show its age and its annoying that it doesnt cut down to business card size. I am not a brand snob any means but I cant say I have heard of matrix other than prehaps laminators. Are...

Hi. We have just noticed an odd problem with our duplo. When we are slitting narrow items (55mm) 3 across an srA3sheet the centre run is too narrow by about 5mm. I know the correct answer is to get it serviced and adjusted but is there any adjustments we can make to try and make it better...

Hi all. I have a 2500 page doc that I need to print double sided and fold every 2 printed pages. I know I can split the pdf into 4 pages and print but I am wondering if I can do this in fiery without splitting the document. I have a versant 80 with external fiery. Cheers Chris.

Hi. I have a 2 knife trimmer that is missing the wiring harness that connects to the 4 pin lead from the trimmer (and connects to the square fold). Does anybody happen to know the part number for this lead OR can anybody supply this harness for me Or can anybody take some high resolution...

Hi. The cutting blade is getting blunt and is starting to miscut the cards and leaving the edge uncut. This is more noticeable when running a gutter of around 5mm. Can the blades be removed and sharpened by the people who do my guillotine blades or are they one shot blades and must be...

Hi. So, due to the ongoing problems with xerox drums etc I am seriously looking at putting my v80 onto contract, and to that end xerox have offered me a sensible click rate on the condition that the machine goes through a FTR (field turn around). This will cost me £2750 +vat, does any one...

Hi all. We have got a duplo 615 and want to turn on the registration mark tracking, however in the menu although the option is there, it won't allow us to turn it on. In the manual it says its an option with the ccd which we have because the barcode tracking works, but I just can't work out...

Hi. I have the v80 with the error code 099-341 according to Xerox I need to reboot the machine with the front door open and and the fuser tray pulled out and then reinstall. Having done this the error remains. I am waiting on the tech getting back to me but is there anything else I can try. It...