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Hello everyone, I am trying to calibrate our topsetter 74 CTP, we are getting lines on the prints on the 45 angle and a deformed dot shape. This happend after the tech person changed two diodes. We are using sonora xtra3. I am following the user manual. When I screen the focus and zoom...

I recently had a technician change some diodes on a heidelberg topsetter. Now I am getting these lines on the black plate. I cant be sure that we didnt change anything on the RIP these past months as we have been troubleshooting other problems... but we havent had these lines before. The...

I have a heidelberg Platesetter 74 and looking for a backup solution if we have some down time. Looking at these inkjet plates, is anybody using them?

I am getting error 11-05 and no voltage on the solenoid valve and blackbox next to it. Ibhave cleaned the preassure gauge and the inside of the solenoid. Any ideas what it could be?

I have a harlequin momentum rip v7 and looking to activate cip3. When i try to add the plugin it asks for a password. Where can I purchase this password? Thanks

Have he following error, anybody here knows where I could troubleshoot? E8307. Air pressure in the plate pad doesnt go down

Need some urgent help. I tried to install a harlequin rip we have for a DI press that comes with its usb dongle and is seems to have overwritten the dongle for the meta console manager for the topsetter. When i open the meta console manager it says no dongle found. Under licenses no dongle...

Can i use the delta rip and workflow 6 to generate the tiff to import in the topsetter 74?

Hope somebody can help. I am printing some business cards that are laminated with its sleeking soft-touch laminate to then print again print and apply gold sleeking. I am getting tiny gold dust everywhere... seems to be coming from the xerox versant 160 toner. Anybody has had this problem and...

We have a presstek 52di that we purchased second hand years ago. The machine had a densitometer with the Harlequine RIP but wasnt sold together.. . We recently purchased a techkon 400 Anybody knows how i could connect them?

Hi, I have a heidelberg windmill that I purchased a few months ago, I have been told that its not legal to work with acording to industry laws in Spain. Does anybody have information on this , and how can I make it legal to work with. Thanks

Hello, I have a problem with my roland 202 press. When i hit the start button i can only get the machine to crawl... Can anybody help please! any ideas??

Hello everyone, I have been working on it for hours to get it back to normal... I could print fine, but had problems accessing some services on the fiery from the control panel, kept freezing. I decided to install the system software via direct connection (system installer Ver. 2, EFI DC250) ...