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Hi All
We are experiencing a problem with supplied CMYK scans from a customer. The scans are of paintings and we believe they have been converted to CMYK using a Euroscale V2 profile. A few of the scans contain a blue colour, for example as part of a dress. They look blue on a our calibrated monitors but they proof on our Dupont Largo as something more akin to purple. We have two standards on our Largo, EuroStandard and Gracol. These were only recalibrated last week and on an IT/8 target with 1617 swatches we are getting an average Delta E of about 1.1, so we know they are pretty accurate.
The colour break on the blue is in the range 100/90/30/40 <-> 100/85/36/21 which to me is somewhere in the middle between blue and purple., but it definitely appears blue on screen. The problem is the customer sees the blue and this is what they want. I'm finding it difficult to convince them that our proofing is accurate and that the problem is the way that this colour is being shown on their (and our monitors). We have re-calibrated our monitors and they reflect the purple better but we still cannot match it. I need have an understanding of why it isn't being represented properly and also what I can get the customer to do so it shows on his monitor better.
Thanks
Michael
We are experiencing a problem with supplied CMYK scans from a customer. The scans are of paintings and we believe they have been converted to CMYK using a Euroscale V2 profile. A few of the scans contain a blue colour, for example as part of a dress. They look blue on a our calibrated monitors but they proof on our Dupont Largo as something more akin to purple. We have two standards on our Largo, EuroStandard and Gracol. These were only recalibrated last week and on an IT/8 target with 1617 swatches we are getting an average Delta E of about 1.1, so we know they are pretty accurate.
The colour break on the blue is in the range 100/90/30/40 <-> 100/85/36/21 which to me is somewhere in the middle between blue and purple., but it definitely appears blue on screen. The problem is the customer sees the blue and this is what they want. I'm finding it difficult to convince them that our proofing is accurate and that the problem is the way that this colour is being shown on their (and our monitors). We have re-calibrated our monitors and they reflect the purple better but we still cannot match it. I need have an understanding of why it isn't being represented properly and also what I can get the customer to do so it shows on his monitor better.
Thanks
Michael