Canon has officially given up trying to fix our v1000 and we are exploring replacement options.
Right now our techs have recommended a pair of v900s as they have a bunch in the field in our area and say that they don't see many issues. Bonus: because there's so many in the field all the techs are well versed on them and the parts are available much easier than the v1000. The techs say that when there is a repair job on the v1000 it's more like our c810s and 910 where it's just a couple hours to fix. On the v1000 we routinely experience days of downtime for even simple things and it's been down for 3 weeks this time and they still don't have a fix.
Is anyone running Canon v900s? What has your experience been like?
Honestly, this is Canon's last shot with us and if we don't get it right, the boss isn't likely to give them another chance. If we didn't have another three years on the v1000 lease we would probably be shopping around right now.
Right now our techs have recommended a pair of v900s as they have a bunch in the field in our area and say that they don't see many issues. Bonus: because there's so many in the field all the techs are well versed on them and the parts are available much easier than the v1000. The techs say that when there is a repair job on the v1000 it's more like our c810s and 910 where it's just a couple hours to fix. On the v1000 we routinely experience days of downtime for even simple things and it's been down for 3 weeks this time and they still don't have a fix.
Is anyone running Canon v900s? What has your experience been like?
Honestly, this is Canon's last shot with us and if we don't get it right, the boss isn't likely to give them another chance. If we didn't have another three years on the v1000 lease we would probably be shopping around right now.