Higher cost with higher quality is a poor assumption
Higher cost with higher quality is a poor assumption
Seems that colour was important for a few years (ie from th 2000's to the 2010) when the vision of quality that can be was replaced by the vision of money that can be saved by not thinking quality
Lukas,
The idea that higher quality costs more is natural but not necessarily true. One of the major points of the Quality Movement was that developing processes that improved quality also reduced cost.
If one is not prepared to rethink one's processes, then the only way to improve quality is with more effort which will cost more. So you are right about the choice between quality and money that you have perceived in this industry but that is the result of this industry's lack of actually commitment to the Quality Movement in a Deming kind of way.
In the statistical Deming view, quality is what the customer wants but the processes are measured by their capability to be predictive and reduce variation to meet the customer's expectation. The Quality Movement thinking is based on improving the capability of the processes.
Their belief is that if the processes are made more capable, then the costs will go down and the capacity will go up. Deming was a great supporter of the development of valid theory to explain the process. With valid theory, simpler methods could be applied that would have improved performance.
Lean thinking on the other hand is more about efficiency. Lots can be accomplished with this way of thinking but when one comes up against the problems in the process, the quality approach, which requires the study of the process in more fundamental ways, is what is needed to break through the existing constraints.
Owners and managers love Lean because they think that they can short cut the path to lower costs without doing the thinking required by the Quality approach. Unfortunately Nature does not let you do that.
I guess I am getting old because I am firmly in the Quality Movement camp. Lean on the other hand seems a bit crude to me since most of the Leaners seem to want improvements without the thinking.
The printing industry is stuck with the technology they have and have to do the best they can with it. Colour consistency is just a process like any other. If the industry settles for automating faulty concepts as the solution to their problems then you will still get problems that need the extra effort to improve their quality.