I recently purchased a Igen5 classic (refurbished), and we are truly disappointed. I should mention that we also had two Igen4 machines, but the 5 is definitely worse. Unlike the 4, we can no longer hot stamp due to the fuser oil, and even double-sided tape doesn't stick! The image quality is rather poor, and finally, the white... No one informed us that to use white, we need to change the fuser unit and oil each time, otherwise the toner doesn't stick. And obviously, you can't use the second fuser for normal CMYK printing. In short, practically unusable. We are really disappointed and will try in every way to change the machine.
Disappointment with Xerox Igen5
- Thread starter rickix84
- Start date
Milo Wilson
Well-known member
Have you tried using Fuser oil instead of Fuser oil II? If you have any questions 714-292-6912.
MailGuru
Well-known member
Soooo.......let me get this straight:
You bought a machine that uses fuser oil 10-year-old technology, and, it won't do what you need it to do (what current machines will easily do).
I get it. I'm still miffed that my 2014 Ford Fusion has no lane-assist, cameras, blue-tooth, or self-driving capability.
You bought a machine that uses fuser oil 10-year-old technology, and, it won't do what you need it to do (what current machines will easily do).
I get it. I'm still miffed that my 2014 Ford Fusion has no lane-assist, cameras, blue-tooth, or self-driving capability.
Milo Wilson
Well-known member
That is NOT what he's saying. Igen 5 will beat any machine out there still.
MailGuru
Well-known member
Introduced July 7, 2015
Milo Wilson
Well-known member
And your point. Igen has been ahead of its time for 20 years.
Milo Wilson
Well-known member
It will do the same and better. What does the 4 do that the 5 can't?
Milo Wilson
Well-known member
And that will be because of the type of fuser oil being used.
Milo Wilson
Well-known member
The oil can be changed in 20 minutes to fuser oil type I.
MailGuru
Well-known member
For some of you young-uns that may be a little confused, allow me to clear things up.
You see, way back in the day, digital production presses used a component called a "fuser" to adhere the toner to the paper. It was a replaceable consumable (like toner) that was only good for xxxxx number of pages before it needed to be replaced. As I remember, they were quite expensive.
There were a lot of other reasons why the fuser would need to be replaced such as instances where you needed to switch to a larger sheet size than you normally run, to run envelopes, or, to run a 5th or 6th color. On our iGens, we usually had 3 to 4 extra fusers on hand, each either labeled for a specific use, or, labeled as new or old.
Today's digital presses side-step all those problems because they don't really use "fusers" anymore. They use "fuser-belts", which is an entirely different technology altogether. They don't use oil, they don't need to be replaced after a certain number of pages, or, to run different size stocks, envelops, or extra color stations. On rare occasions, during a service call, the technician may need to replace the fuser belts from normal wear and tear, but it is not a normal occurrence and is covered under your service contract.
i hope you've enjoyed this trip down memory lane and, now, you know what a "fuser" is. Lol
You see, way back in the day, digital production presses used a component called a "fuser" to adhere the toner to the paper. It was a replaceable consumable (like toner) that was only good for xxxxx number of pages before it needed to be replaced. As I remember, they were quite expensive.
There were a lot of other reasons why the fuser would need to be replaced such as instances where you needed to switch to a larger sheet size than you normally run, to run envelopes, or, to run a 5th or 6th color. On our iGens, we usually had 3 to 4 extra fusers on hand, each either labeled for a specific use, or, labeled as new or old.
Today's digital presses side-step all those problems because they don't really use "fusers" anymore. They use "fuser-belts", which is an entirely different technology altogether. They don't use oil, they don't need to be replaced after a certain number of pages, or, to run different size stocks, envelops, or extra color stations. On rare occasions, during a service call, the technician may need to replace the fuser belts from normal wear and tear, but it is not a normal occurrence and is covered under your service contract.
i hope you've enjoyed this trip down memory lane and, now, you know what a "fuser" is. Lol
You have reason, I sold an iridesse for come back to igen. My experience with igen 4 was / is quite good. With iridesse I got a lot of problem with stock versatility and I choose to come back but with with that I use some. Igen with rough stock is amazing
ok but change fuser is not so fast. We print also a lot of mockup. Change every time fuser for print 3 or 5 sheet is not feasible
I tried but the problem remain. I don't know if the quantity of oil is greater
Milo Wilson
Well-known member
You have to completely remove fuser oil II from tank and ram assy then refill with regular fuser oil I.
Similar threads
PressWise
|
A 30-day Fix for Managed Chaos
As any print professional knows, printing can be managed chaos. Software that solves multiple problems and provides measurable and monetizable value has a direct impact on the bottom-line. “We reduced order entry costs by about 40%.” Significant savings in a shop that turns about 500 jobs a month. Learn how……. |
