EROOR CODE 042-326 in DOCU COLOR 5065 - HELP PLEASE !!!

[RAJ]

Hi friends,

I am a new in this thread, need some help from you.

I am facing problem with docucolor 5065, every now and then it comes with EROOR CODE 042-326 and it said turn off and on machine, after i do that it works for a while and error come up again.

I am new with this machine and i dont know anything about it, much appreciate if some one help me step by step to remove this error.

Many thanks

raj

 

[Stochastic]

The IBT transfer belt is "walking" away from the sensor. Upon power up the machine returns the belt back to the original position.
Call your local service tech, if you are on a full service and consumables agreement then they will fix it, free. (well under your contract agreement)

If you aren't under contract you will need to pay for the service, it's not something you can really do yourself.

hope this helps.

 

[RAJ]

thanks for your reply, its better to call service tech

 

[SMARTPOWERMAN]

We deal with that issue all the time its a power issue of spikes

 

[RAJ]

thanks , i called to service tech and he fixed it, its IBT belt sensor was out of place

thnks