We are an Australian print bureau with a J75 with over 2 million clicks and are having serious problems with: registration, poor fusing, and use of SIQA tool to correct registration and toner fusing. We have had regular technician visits and very little seems to change. The most pressing problem is print speed: if we use Productivity Mode when using 150gsm to 300gsm, we have poor toner fusing. We can even have poor fusing on Standard Mode for either of these grammages. So we end up using Gloss On and Standard Mode just to get the toner to fuse. This will cause printing speed to dramatically slow down not to mention that the prints are darker. When we go to use the SIQA tool to correct registration or Density Adjustment there is usually an error after the test sheets have been scanned. So we can't even get this tool to help the situation. The amount of time we waste has become critical.
Has anyone got any solutions and have had a similar experience with solutions they could offer?
Has anyone got any solutions and have had a similar experience with solutions they could offer?