IC-301 Creo on Bishub Pro c500 not printing Color Calibration charts

[cybertronics]

Hi All,

I need some help with a IC-301 attached to a Bizhub c500. It has stop printing Calibration Charts. When charts are sent from the Creo Control Software a blank sheet comes out of the printer. I have not been able to calibrate the machine. I ran the Creo diagnostic software and it passed all the test. Any suggestions would be appreciated.

I also have a black gradation issue in that where black toner is to creates dark tones in images those areas have a vector like appearance. If I print a image in gray scale mode the images comes out like vector art with very solid gradation bars than smooth path that is expected.

I have attached some image showing the problem. The test page show the problem highlighted in red. Also find the images printed directly from the engine producing even tones and gradation.

 

[cybertronics]

Any suggestions would be appreciated.

 

[cybertronics]

Update. I got stable image gradation. I used an old calibration print to calibrate and it is now printing much better. Still cannot print a calibration sheet. It comes out empty.

A few other strange issues have been coming up like having to reboot the creo on occasion to make connection with the Bizhub c500. Should I be looking for a new cable between the creo and the bizhub? Any idea where these are sold?

 

[Amer]

Have you tried to update your Creo to the latest version? I have no experience with Konica, but my X700 with Creo also wouldn't print calibration charts until I installed a calibration fix patch.

 

[cybertronics]

Thanks for the suggestions Amer. Where might i find that. The creo site has no files to download and the konica site, only has files from 2005. I would love to try that. Any suggestions as to where to find a patch would be appreciated?

 

[Amer]

Thanks for the suggestions Amer. Where might i find that. The creo site has no files to download and the konica site, only has files from 2005. I would love to try that. Any suggestions as to where to find a patch would be appreciated?

On my RIP (color server) there is a group called CX700 tools with an Update Color Server item. Where it might be on your system, I frankly have no idea. I initially installed it from Utilities/PC Utilities/Support folder. Try to find that on your system.

 

[cybertronics]

No update function seems to be in my creo control panel. Nothing on the web either. How may I get the installation disc? I bought the copier used and no discs came with it.

 

[cybertronics]

Still struggling with this issue. Does any one known where I can get a creo installation CD?

 

[cybertronics]

Calibration and gradation problem solved. Solution set software DipSWs 10-6 and 10-7 to OFF and re calibrate the rip.
Blank calibration sheet issue was resolved by replacing the current IC-301 folder in windows with a backup copy from a few ago when it was working well. Printed fine.