Issue with Heidelberg Suprasetter A74 Imagesetter

alanh714

New member
Hello All,

I am a newbie to Heidelberg so any help is greatly appreciated!

I am having an issue with the Heidelberg Prinect MetaDimension Printmanger unable to connect to the Suprasetter A74 imagesetter.

In the Heidelberg Prinect MetaDimension Printmanger Device List (screenshots), the Suprasetter_74 is showing the error message “Imagesetter not operable”.

The current physical connections between the Heidelberg Prinect MetaDimension Printmanger computer to the Suprasetter A74 are as followed:

  • Computer Speedway port (straight-through CAT 7) connect to the Suprasetter A74 on X300 port
  • Computer com cable on com1 connect to the Suprasetter A74 on X302 port
Can you provide feedback if the physical connections are not correct or some other settings that may cause this connection issue to the imagesetter?

Any advice you can provide is greatly appreciated!
 

Attachments

  • Prinect ImageSetter1.JPG
    Prinect ImageSetter1.JPG
    105 KB · Views: 173
  • Speedway Engine Manager Error.JPG
    Speedway Engine Manager Error.JPG
    138.2 KB · Views: 199

Canon Research

Canon
Navigating the New Customer Landscape
Enhancing the Print Customer Connection (Part 3)

Read All About It

   
Top