Koenig & Bauer Offers Remote Video Support App

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Visual PressSupport is a live video streaming App that Koenig & Bauer offers for sheetfed presses & other business units. In addition to audio transmission, it enables live videos to be transmitted directly from a mobile device to the hotline technician during remote maintenance. The success rate of classic remote maintenance methods currently used is 80%, and is expected to grow.

A cutting-edge tool—Visual PressSupport—makes it much easier for both users & hotline technicians, allowing the technician to see what the press operator sees on press. Live video allows the tech to see processes & procedures first hand, facilitating fast problem resolution.
 

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