printfreq
Member
I have a Ricoh c901 pro that has bent corners like that in the past. It always ends up being a decurling unit. Point your tech in that direction. The other basic problem is an obstruction in the paper path, but that would too easy of a fix from someone to miss.
Our brand new KM C1100 keeps bending the corners of the stock. We place a service call, service comes and fixes the problem, it works fine for a couple days, and the problem returns. This is happening constantly. The KM rep says there is no known fix for this problem. I have had to reprint job after job because of this issue. Do others have this problem, and if so, how do we overcome this challenge?
-Sev