[snip]
Enough about me , my goal is to set up our operators and process for success and in return cut down on color variations, shrinking plate re-makes, improving print quality, cutting cost and saving time and money.
Gordo as a senior member what advice would you give me?
Thanks
Inhouse Printer
For starters (and these apply to any aspect of the production process from receiving files through prepress, printing, bindery, and fulfilment):
1- Don't use the words "print quality" (see this thread:
http://printplanet.com/forums/re-print/31769-sales-strategies). Instead say, consistency, or fidelity, or ???
2- Establish target standards for production (this has to be done with the guidance of upper management). They can be job specific, shop specific, industry specific or all three depending on your business goals.
3- Establish acceptable tolerances for deviation (this has to be done with the guidance of upper management as it is sales and customer dependent)
4- Audit the current process (systems, procedures, documentation, equipment)
5- Get buy-in from affected personnel since there may be changes in the process.
6- Establish systems, procedures, documentation, statistical evaluation as required.
7- Purchase or repair equipment as needed.
8- Implement training as needed.
9- Establish target time lines for alignment of process to goals.
10- Create a feedback cycle so that everyone in the process can see where their performance is relative to the targets and can make agreed upon adjustments as needed.
11- Turn qualitative thinking and discussions into quantitative thinking and discussions.
12- As much as possible turn quantitative thinking and discussions into economic arguments.
13- As much as possible make decisions based on economic arguments.
14- Make sure that you know how your success as QC manager will be measured by management.
Each one of the above points can and should be expanded, and there's probably more that I've left out, but that should get you started.
best, gordo
BTW- "Senior" member just means I've been a member of this forum a long time. It does not mean that I know what I'm talking about ;-)