I really liked the Ricoh 7210 but it was almost twice the cost of the Versant 280 similarly equipped. Click rate was slightly lower but not enough to make much of a difference. Xerox is definitely on a downward spiral and the drum and toner shortages can’t be explained away by using world wide supply chain issues as an excuse for faulty manufacturing. It’s unfortunate because I do like the Versant 280. Xerox either needs to make a commitment or get out of the light/medium production market.1 year into a switch from all Xerox to all Ricoh and not a single look in the review mirror. Ricoh direct has got it on in our area. Completely blowing Xerox out the door in both service and supplies. I am so glad I made the switch, plus my equipment cost is half and my click charges are 20% less. That's comparing a 9210 and 7210 vs an Irridess and a v180. Plus I don't have Xerox calling every month a week before my invoice is due asking for payment. 18 years of never missing a payment and the last 2 years was constant harassment.
Good to hear you’ve had such a positive experience with your new Ricoh machines.