I have 13"x10" envelopes that I want to print on. I register the paper as an irregular size with "plain" (I've tried Heavy 1 as well) as the weight. I send the 13x10 PDF to print and the printer screen says "Printing...", pulls the envelope from the tray, then spits it out into discard tray, then goes to "Printer is warming up". This cycle continues until it has spit all of the paper out.
I would try to run it through rotated 90 degrees, but I don't want the envelope's flap to open up in the machine.
Edit: I think it's detecting a double feed because of the envelope flap...is there a way for me to disable that (other than the service menu...can I do it through the service menu myself?)? For now, I'm going to try to run it as a thicker stock to see if that helps.
I would try to run it through rotated 90 degrees, but I don't want the envelope's flap to open up in the machine.
Edit: I think it's detecting a double feed because of the envelope flap...is there a way for me to disable that (other than the service menu...can I do it through the service menu myself?)? For now, I'm going to try to run it as a thicker stock to see if that helps.
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