Problems Apogee PDF RIP v1 or v2 on Win2000

[gicbelgium]

Hello,

I have differents PDF RIP (v1, v2) installed on different PC (Win2000), connected with Accuset or Avantra.

On each machine, when I try to start PDF RIP, I always get an error message :

"Echec at starting of the APIS driver. There is a problem with the connected device. Would you like to retry or..."

So I try to install it on WinNT (the same version of PDF RIP with the same APIS card)...... No problem, the RIP starts and works properly.

I think that is a Apis card driver problem but I don't find any specific driver for win2000.

I'm open for any suggestion.

PS : please don't write "contact your agfa reseller....." because we are second-hand resellers and AGFA really don't help resellers like us.

 

[VladCanada]

Open up User Manual for that RIPs and read System Requirements:

Microsoft Windows NT Workstation, version 4.0 with Service Pack 3 or
later (print spooling from the Macintosh, and Macintosh file sharing
functions, require Windows NT Server, version 4.0 with Service Pack 3 or
later).

 

[gicbelgium]

Open up User Manual for that RIPs and read System Requirements:

Microsoft Windows NT Workstation, version 4.0 with Service Pack 3 or
later (print spooling from the Macintosh, and Macintosh file sharing
functions, require Windows NT Server, version 4.0 with Service Pack 3 or
later).

Thank you for your reply. About the v1 of PDF RIP, ok.

But about PDF RIP v.2

Apogee PDF RIP for Windows 2.0 read me first :
New Features
============
Support for Windows 2000 Professional and Server.
-------------------------------------------------
Windows 2000 Service Pack 1 and Windows 2000 Hotfix (Pre-SP2) Q263823 are delivered on a separate CD-ROM and are required for proper operation of Apogee PDF RIP 2.0 on Windows 2000. Also Windows NT 4.0 with Service Pack 6a remains supported.



My OS : Windows 2000 server sp4

Each PDF RIP that I have seen in fonction was installed on a Win2000 OS.

 

[VladCanada]

In case of Apogee PDF RIP for Windows Series2 v2.0 - did you install all RIP Updates?

 

[Hopkins Printing]

I may be wrong as it's been so long ago but I don't think Windows 2000 Service Pack 4 was supported until Apogee Series 3 came out. Perhaps if you were to uninstall Service Pack 4 and install Service Pack 1?

Not sure if this will help or not but I thought I would mention it.

Cheers,
Jon Morgan
Hopkins Printing

 

[gicbelgium]

In case of Apogee PDF RIP for Windows Series2 v2.0 - did you install all RIP Updates?

I have installed the Update 4.

I may be wrong as it's been so long ago but I don't think Windows 2000 Service Pack 4 was supported until Apogee Series 3 came out. Perhaps if you were to uninstall Service Pack 4 and install Service Pack 1?

Not sure if this will help or not but I thought I would mention it.

Cheers,
Jon Morgan
Hopkins Printing

Thank you, I will try to uninstall sp4 and try with sp1 and pre-sp2.

 

[claude72]

I work with an Apogee PDF RIP serie 2 (first the basis release of Apogee, and then (some monthes later) the update 6) running on Windows 2000 Server SP4, connected to an Avantra.

I made all the installations myself (Windows, Apogee RIP, and network) and I never had to install any APIS driver separately... I guess that this APIS driver is installed with the RIP and the rest of the RIP's components...


And I'm not sure that this message "Echec at starting of the APIS driver. There is a problem with the connected device. Would you like to retry or..." is caused by a problem of communication between the RIP and the APIS card...
... but I guess that it comes from a problem of connection between the APIS card and the imagesetter: problem with the cables, or imagesetter not turned on...

I sometimes got this message, but the only cases were if I tried to launch the RIP with the imagesetter off-switched, or having not waited enough for the imagesetter to be fully initialized and ready (and I'm really not sure, but you may also perhaps have that kind of problems if the imagesetter is out of film).

 

[VladCanada]

1. If a film is not loaded - Imagesetter OFF-Line!
2. APIS card (PAC/UPAC board) has one of data (transmitter or receiver) channel broken in the chip and no Imagesetter status can be recognized. But that's not your case 'cause WinNT installation has no problem

 

[claude72]

1. If a film is not loaded - Imagesetter OFF-Line!

Yes, you're right.


When the imagesetter is OFF-line, the Apogee 2 cannot launch, but displays :

"Message : Printer in Pause.
Il y a un problème avec le périphérique connecté.
Souhaitez-vous réessayer ou annuler ?"

 

[gicbelgium]

All's right, thank you for your support.

I just retrieve the CD contains the update 6 of PDF RIP v2.

Since I installed it, I don't have any problems.

 

[Johnryan]

AGFA PAC plug and play driver

AGFA PAC plug and play driver

We have changed our server to Windows Server 2003 and unfortunately the PCI controller card is not being able to install the right drivers. If anyone could please assist me on how this can be detected / installed. Are there any available and updated drivers somewhere which I can download and install? Thanks very much.

 

[gicbelgium]

We have been changed our server to Windows Server 2003 and unfortunately the PCI controller card is not being able to install the right drivers. If anyone could please assist me on how this can be detected / installed. Are there any available and updated drivers somewhere which I can download and install? Thanks very much.

I think that Apogee PDF RIP do not works with Windows Server 2003.
I have not yet seen any drivers update for APIS Card on Win Server 2003.

 

[Big Jam]

I also am using the Apogee RIP V2 and my Mac's hard drive crashed and I lost my PPD's
Does any one have then and maybe can e-mail me
Thanks for the help
John at

[email protected]

 

[gicbelgium]

Hello,

You must generate your own PPD with AgfaSet.
You can install it with the CD of Apogee.
For more informations, refer to the PS Environment user guide.

It's very easy, good luck ;-)

 

[Johnryan]

Fatal error on Apogee PDF RIP

Fatal error on Apogee PDF RIP

Hi everyone,

I have posted earlier about the APIS driver. This time, we managed to have it installed but I am still having problem loading the PDF RIP and is showing some fatal error. We have used Windows 2000 server, the APIS card is installed on the PCI slot, dongle in placed. Apogee PDF RIP V2 installed. We have done the update 6 as well. Have checked the APIS device on the device manager and verified that it is correctly installed/detected. Have I missed out anything here? Any suggestions are welcome and thanks in advanced. BTW, our imagesetter is Avantra OLP 44S.

-RYAN

 

[aldrinmckie]

The Apis card is working and i already installed windows 2000 server family but when i am installing the Apogee Pdf rip sofwares it stops with this message "Not all drivers are loaded autrmatically" by the way my board is Gigabyte not intel based,

 

[gicbelgium]

Hi everyone,

I have posted earlier about the APIS driver. This time, we managed to have it installed but I am still having problem loading the PDF RIP and is showing some fatal error. We have used Windows 2000 server, the APIS card is installed on the PCI slot, dongle in placed. Apogee PDF RIP V2 installed. We have done the update 6 as well. Have checked the APIS device on the device manager and verified that it is correctly installed/detected. Have I missed out anything here? Any suggestions are welcome and thanks in advanced. BTW, our imagesetter is Avantra OLP 44S.

-RYAN

You must verify that you have updated win 2000 with SP4.
You have to start your avantra before starting the Apogee RIP, if not, you will see the error message :"problems with the connected device...".

 

[gicbelgium]

The Apis card is working and i already installed windows 2000 server family but when i am installing the Apogee Pdf rip sofwares it stops with this message "Not all drivers are loaded autrmatically" by the way my board is Gigabyte not intel based,

I'm not shure but I think thaht Apogee Pdf is only working with an intel based board.

 

[Johnryan]

You must verify that you have updated win 2000 with SP4.
You have to start your avantra before starting the Apogee RIP, if not, you will see the error message :"problems with the connected device...".

Forgot to say it. We have actually patched Win2000 with SP4 and yes, before we start-up the Apogee RIP server, we make sure that the imagesetter is already up and running. However, we are still not able to run it.

In addition, during the re-installation of Apogee PDF RIP V2, there was a prompt saying "Unable to start-up all services...". We are not sure what went wrong but the APIS driver is installed properly. The APIS card is fully working as we still use it on the old server. We are really baffled of the situation. Any suggestion is welcome and thanks in advanced.

 

[William Campbell]

there was a prompt saying "Unable to start-up all services..."

Right click my computer and select manage. Got to the event log, system, and find the actual error listing the particular service that failed to load. That will be a clue.