I always tell people it doesnt matter if you are under contract or not. Call Rampage, they are awsome and for they price you do have to pay if you are not under contract is well worth the call. by someone Going in and messing around in Rampage from let say version 9 to version 11 there are so many differences that you can make it unusable. By the way hiring someone that is trained on earlier versions but they dont know the latest is asking for trouble...
Would you hire a carpenter to run your new press? I dont think so.
By the way the service contract from Rampage is well worth it. Just like insurance its not when its going to go down its the time it takes to recover and how much do you stand to lose.
A car siting in the driveway is not going to break down. Its going to break down when you are 500 miles away from home.
I highly recommend the service contract and this is not coming from a certified rampage