Ricoh 7200 Keeps Hesitating...

kdw75

Well-known member
We recently had a couple of Ricohs installed, but for simplicity I will be focusing on our 7210X. According to the CED our speed for any paper of any thickness should be 46 Impressions Per Minute on 13x19 inch sheets simplex or duplex. We run mostly 148gsm gloss or matte papers and we are seeing speeds of around 34-36 impressions per minute on duplex and a little less on simplex. The machine is moving at full speed, but it will feed 4-5 sheets then hesitate for a couple of sheets before resuming feeding. It does this throughout the job killing it's speed.

Now here is where things get really strange. I ran one job yesterday and it ran at full rated speed without the delay, then ran the next job, which was on the same media and it started hesitating again.

I am about to call in for service, but thought I would see if anyone had experienced anything like this.
 

tpmar

Well-known member
We recently had a couple of Ricohs installed, but for simplicity I will be focusing on our 7210X. According to the CED our speed for any paper of any thickness should be 46 Impressions Per Minute on 13x19 inch sheets simplex or duplex. We run mostly 148gsm gloss or matte papers and we are seeing speeds of around 34-36 impressions per minute on duplex and a little less on simplex. The machine is moving at full speed, but it will feed 4-5 sheets then hesitate for a couple of sheets before resuming feeding. It does this throughout the job killing it's speed.

Now here is where things get really strange. I ran one job yesterday and it ran at full rated speed without the delay, then ran the next job, which was on the same media and it started hesitating again.

I am about to call in for service, but thought I would see if anyone had experienced anything like this.

I'll get that behavior when running variable data, I call it "race the RIP". It's not fully done processing but starts printing, then the printing catches up with the ripping and the printing has to pause. The only other time I've seen this is when running mega heavy coverage, seems the press has to pause once in a while to "catch it's breath". Are the jobs you mentioned either variable or really heavy coverage?
 

kdw75

Well-known member
I'll get that behavior when running variable data, I call it "race the RIP". It's not fully done processing but starts printing, then the printing catches up with the ripping and the printing has to pause. The only other time I've seen this is when running mega heavy coverage, seems the press has to pause once in a while to "catch it's breath". Are the jobs you mentioned either variable or really heavy coverage?

Everything we run is pretty heavy coverage. No variable data. The job that was fast and the one that was slow both had equal coverage. They only had a different date on the promotion.
 

DYP

Well-known member
Did you reboot the RIP? If so did that change anything. On the EX-P 3100 I often have to reboot the RIP for this very reason. Just one of those Windows OS things I guess.
 

kdw75

Well-known member
I have not tried that. The job that ran fast was the first one of the day if memory serves. We have the same RIP you do, but for Ricoh.
 

Shawnd

Well-known member
Is it fuser temp adjusting or is it maybe auto adjusting for registration? I don't get that on my 7110's.
 

kdw75

Well-known member
Is it fuser temp adjusting or is it maybe auto adjusting for registration? I don't get that on my 7110's.

It doesn't say anything about making adjustments, which it usually does on the touchscreen. This is all color and all the same stock.
 

namelessentity

Well-known member
http://support.ricoh.com/bb_v1oi/pub_e/oi/0001074/0001074051/VM0BJ7xxx_02/M0BJ7409.pdf

Page 180, 181.

"*1 Print quality will decrease if the paper you are using is close to the minimum or maximum weight.
Change the paper weight setting to thinner or thicker."

"• Depending on the paper's size, weight, and type, the print speed may be slower than usual."

tldr; Lie and say it's 100#text and I bet it runs at rated speed. Our ImagePress 10000 does it too for some dumb reason.
 

kdw75

Well-known member
http://support.ricoh.com/bb_v1oi/pub_e/oi/0001074/0001074051/VM0BJ7xxx_02/M0BJ7409.pdf

Page 180, 181.

"*1 Print quality will decrease if the paper you are using is close to the minimum or maximum weight.
Change the paper weight setting to thinner or thicker."

"• Depending on the paper's size, weight, and type, the print speed may be slower than usual."

tldr; Lie and say it's 100#text and I bet it runs at rated speed. Our ImagePress 10000 does it too for some dumb reason.

This is 100# text.
 

adub

Active member
I had the exact same issue with an older xerox docucolor, it ended up being a patch was needed for the fiery. It took forever for them to diagnose, and if they ever reset the software I needed to go back an apply that patch. Try bugging phone support until they get you to Someone higher up.
 

bcr

Well-known member
We recently had a couple of Ricohs installed, but for simplicity I will be focusing on our 7210X. According to the CED our speed for any paper of any thickness should be 46 Impressions Per Minute on 13x19 inch sheets simplex or duplex. We run mostly 148gsm gloss or matte papers and we are seeing speeds of around 34-36 impressions per minute on duplex and a little less on simplex. The machine is moving at full speed, but it will feed 4-5 sheets then hesitate for a couple of sheets before resuming feeding. It does this throughout the job killing it's speed.

Now here is where things get really strange. I ran one job yesterday and it ran at full rated speed without the delay, then ran the next job, which was on the same media and it started hesitating again.

I am about to call in for service, but thought I would see if anyone had experienced anything like this.

Just wondering if you ever got to the bottom of this? I think I may know what the issue is. If the 7200 is anything like our 5310, then there is a setting for switching between colour and B/W

If you are printing a document which is either fully B/W or colour, then it will go at full speed. If you are printing documents which are part colour, part B/W, then after X amount of colour pages the colour fuser will switch off which causes the delay of a few seconds. If you are printing documents which are mostly B/W but have a few colour pages interspersed, this can hit productivity.

There is a setting which can be adjusted on the 5310. Default setting is that after 5 pages the fuser will switch to B/W mode. I set it to 10 pages because we print documents which are generally B/W with some colour bits here and there.

 

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