Some AWESOME customer service!!

UK Printer

Well-known member
Thought I would take 5 mins, its nice to be nice an all that.

We bought a Jetslit from Rollem 3 years ago, and it gets worked into the ground, we finished paying for the wee beastie a few months ago.

Anyways, we had a slight hitch after all this time, and James the engineer and Stuart the MD have just been out to visit and have left the machine like a new machine!!

Thought its worth mentioning some great customer service from Rollem.

We're now back up to quicker production speeds, just finished 62 business card orders, in the space of 40 mins, 400gsm, Gloss lam, matt lam, spot UV and unlaminated business card orders, run lengths from 50 business cards to 1000 business cards, we've been hitting similar levels of production now, for over 3 years thanks to Rollem.

So Thanks to Stuart and James and all the gang at Rollem UK.

Tim Thompson MD
Sense Creative Ltd
 
Last edited by a moderator:
wow, good to hear that some companys still give a shit about after sales out of warranty service, awesome! Ive always thought those rollems looked like good gear.
 

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