Hello everyone,
We are experiencing an issue with our Suprasetter A74 (2007).
It started about a year ago with occasional errors 07951 (Motor end stage detected an error and is locked) at the end of plate exposure and 07956 (No index pulse was found …) during machine startup. Over time, these issues have become more frequent. We are now also encountering errors 07403 (An error occurred when conveying a plate …) and 07412 (An error occurred when conveying a plate). These errors are caused by the drum not rotating. Error 07951 now also occurs during the exposure process at various stages.
Interestingly, if I expose only 1 or 2 plates at a time, wait a few minutes, and then expose 1 or 2 more plates, there is a higher chance of no errors compared to exposing all plates at once.
Our technician suggests that the motor might be faulty, but I am hesitant to replace the motor if the issue might be something else.
I would appreciate any advice.
Thank you.
We are experiencing an issue with our Suprasetter A74 (2007).
It started about a year ago with occasional errors 07951 (Motor end stage detected an error and is locked) at the end of plate exposure and 07956 (No index pulse was found …) during machine startup. Over time, these issues have become more frequent. We are now also encountering errors 07403 (An error occurred when conveying a plate …) and 07412 (An error occurred when conveying a plate). These errors are caused by the drum not rotating. Error 07951 now also occurs during the exposure process at various stages.
Interestingly, if I expose only 1 or 2 plates at a time, wait a few minutes, and then expose 1 or 2 more plates, there is a higher chance of no errors compared to exposing all plates at once.
Our technician suggests that the motor might be faulty, but I am hesitant to replace the motor if the issue might be something else.
I would appreciate any advice.
Thank you.
