Bill W
Well-known member
Greetings,
I have 3 macs (G5, OS 10.4.10) running Acrobat Professional v7.02. I need to update them to 7.1. One computer I was successful at doing so via the Check for Updates in Acrobat.
Another one I was able to update to 7.0.5, even though as it was installing I received a message that indicated "The selected application's version is outside the range that can be updated with this installer". I closed this window and in the next window I had options including try to apply other downloaded updates. When I check this and hit ok the entire updater closed.
Unfortunately I had downloaded all the other updates and they were lost. I reopened Acrobat and in the About Acrobat it indicated that my version was now 7.0.5. However, cmd + I on the application still indicated it was version 7.02. After restart the application now reflects 7.0.5 in the info window - good - or?
I thought great, I will continue the updates one at a time. When I asked to check for updates, the updates window still includes the 7.0.5 update as though it is valid. I cannot remove it from the updates side.
On my third computer when I ask that the updates be downloaded, the Update Manager "closed unexpectedly".
Any and all help will be appreciated as this is very frustrating - three pretty identical computers and 3 unique problems with the Acrobat updater - really gets in the was of doing prepress work - ugh!!
-Bill-
I have 3 macs (G5, OS 10.4.10) running Acrobat Professional v7.02. I need to update them to 7.1. One computer I was successful at doing so via the Check for Updates in Acrobat.
Another one I was able to update to 7.0.5, even though as it was installing I received a message that indicated "The selected application's version is outside the range that can be updated with this installer". I closed this window and in the next window I had options including try to apply other downloaded updates. When I check this and hit ok the entire updater closed.
Unfortunately I had downloaded all the other updates and they were lost. I reopened Acrobat and in the About Acrobat it indicated that my version was now 7.0.5. However, cmd + I on the application still indicated it was version 7.02. After restart the application now reflects 7.0.5 in the info window - good - or?
I thought great, I will continue the updates one at a time. When I asked to check for updates, the updates window still includes the 7.0.5 update as though it is valid. I cannot remove it from the updates side.
On my third computer when I ask that the updates be downloaded, the Update Manager "closed unexpectedly".
Any and all help will be appreciated as this is very frustrating - three pretty identical computers and 3 unique problems with the Acrobat updater - really gets in the was of doing prepress work - ugh!!
-Bill-