Xante EnPress Feeding troubles

spcink

Member
Good morning.

We just picked up a Xante EnPress slightly used for a very reasonable press.

With that said, I got it up and running, and everything seemed to be working ok until yesterday, The feed roller for the envelopes doesn't move up and down. I cannot figure out why. I've tried to talk to Xante to no avail current;y. I'm waiting on a tech to get back to me.

Anyone else have an issue like this?

Thanks
Steve
 

tzurko

Member
've had the Xante Enpress since August 2019. If I would do it all over again - I would purchase the Intec Envelope Press. Their feeder makes sense and I've heard that another printer recently switched from the Xante Enpress to the Intec and has already run over 100k of envelopes thru it. The Enpress Enterprise feeder has been a struggle for me -you seem to have to have a perfectly flat envelope to run through it. Also the envelopes can hit the edge of the Xante metal ruler bar and cause a pile up. I've replaced many sensors, adjusted belt speeds, raised/lowered the feed wheel. Also, tried the new magnetic feed wheel attachment that came out from Xante recently. Just a few days ago, via Facebook chat message from Xante, they said it has already been discontinued (but they shipped me one anyways after giving them my credit card over the phone). I had a tech come out here last week and installed it. They shipped the magnetic wheel with two electronic boards. However, the instructions only showed one board (which stumped the tech installing it) - but you needed to install both boards. We ended up installing both boards per direction from Xante Tech Support. Turns out, the motor on the new magnetic wheel does not turn when plugged in and the belts do not advance on the feeder. So I ended up taking the exit rollers off my offset envelope exit conveyor and attached it to the Xante Enpress feeder with a large metal clip. That seems to help.
 

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