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According to their source code, they are using Intershop. E-Commerce Software and Services | Intershop Communications AG

My name is Scott, and I've been in the large format printing & signage industry for 6 years. I run the print department at a medium sized sign company running a Roland XC-540, ColorSpan 72s and a ColorSpan 9840Uv (now the HP Scitex FB910). Although that's my day job, I spend most of my time...

What version of Onyx are you running? Do you have the printer configured to run on <Port 9100> in Onyx? This was a problem that a lot of people ran into in earlier releases of the RIP, but it was addressed in later builds. You can read a thread talking about this from a few years ago here...

That's when forums like this and the one I run come in handy. Here's where you need to go to make the change. 1) Select the printer you want to change in the top section 2) Go to the right and click the 'Change' button (right above the Print Now button) 3) Once the "Change Media and...

Do these prints that are being cutoff happen to be longer ones? What version of Onyx are you running? Here is a thread that is discussing (from what I'm guessing) the same or atleast similar problem you are having. Large Prints alwys stopping 3/4 way through Here's a quote from one of the...

A couple questions... 1) What version/build of Onyx are you currently using? 2) Okay, so if you have 2 different files side by side, it will print correct, but if you have one file, with multiple copies of that file it cuts off the image? There have been numerous reported issues with this...

Feel free to post any problems over at OnyxTalk.com (sorry, not intending to self-promote so much). I setup the site specifically for reasons you mention. There was no place for Onyx users to go online to ask questions and get help from other Onyx users. Things are still small and just...

The documentation is most definitely lacking, and you are far from the only person who is frustrated with both their level of support and provided documentation. They have one gal who has been working hard on getting their documentation updated, but I think they still have lots of room to...

That should work just fine (as mentioned before) so long as the layout is exactly the same every time. I also did this with a customer who would need 1000's of little 1"x1" decals to apply to their products, based on whatever company was ordering them (custom brand on the products). The layout...

Is this for Mac or PC? There are numerous keyfinders for Windows, such as this one. It only has so many that it detects, and only up to certain versions. It discovered my CS2 serial, but it didn't detect CS3. Product Key Finder | Personal website of Dave Hope

I realize this post is a tad old, but I thought I would check in as there was no update from the original poster. I'm just curious if you're still having issues or not. There are still connection issues with ColorSpan devices, even on the latest builds, though not necessarily all the fault (if...

Onyx has discontinued the AutoUpdate system on all their current and future releases, so you'll need to disable the AutoUpdate service on your computer. Here are the instructions from them to do so: 1) Right click My Computer and go to "Manage" 2) Select "Services and Applications" 3) Select...

Re: Strange PDF Issue with Onyx - Any Ideas? I suppose to be more accurate I should really say that Onyx often times treats and/or interprets the drop shadow effects out of Illustrator like raster elements when the files is imported and are therefore they are rendered differently.

Re: Strange PDF Issue with Onyx - Any Ideas? Does your file have a combo of raster and vector elements? There are known transparency issues with PDF's when it comes to raster effects on top of vector elements. An example being that often times a designer will add drop shadow to some text in...