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Just bought a used Acuity 1600. Powered up and it says NEG PRESS ERROR. What does this mean? Where can I get a manual that lists the codes?

Can I put the HDD from ex2100 into an ex80 and it work for the 2100? My 2100 fiery got hit by lightning today and it will not turn on. The computer powers up but the LCD display does nothing and the computer does not actually power up on screen. I am hoping the HDD is unharmed and I have a ex80...

Do you know by chance if the IBT assembly is the same in the V80 as the 2100? I thought about swapping them out to see if there was a difference, but I didn't want to if the assemblies were different.

No dont have a service contract

Yes I cleaned them with a qtip, no difference

I have a Xerox Versant 2100. I've been having trouble with a Versant 2100 and color registration. The colors are not lining up properly. You can see it most clearly when you do a Density Uniformity Adjustment, the colors do not line up on the edge. All the text has a blurry/ghosted look to it...

My versant all the sudden started belt walking on the fuser. So I put a brand new fuser assembly into the machine and it did the same thing. The latches for the top cover are seated properly around the bearings. I did notice the lower pressure roller looks a little worn (has wrinkles in it)...

Just says "check power and cables". I am able to open a web browser and enter the IP 100.100.100.101 and access the machine. When looking at the IP on the machine it has the correct IP. I do see that the Fiery Icon is not on the machine's screen, not sure if that matters. The tech had me...

Without the top fold plate they shoot up and not down on to the belt.

I hope there is someone here that has used one of these before... I just bought it, I want to use it for scoring only applications. According to the manual I remove the top fold plate, and insert the deflector plate in its place. I do that and it deflects from the top fold plate but it still...

Yes printing in CMYK does solve the issue, but my customers do not want the CMYK output becuase it looks washed out. RGB is bright, crisp and the colors are vibrant. When I print CMYK everything is dull. Again I print this file RGB on my 550 and 560 with no issues. We have checked for the image...

also it is only the cyan we're having trouble with. The rest of the colors are perfect.

Yes I have tried all the options.

Xerox 700i Cyan is printing way to dark, color calibrations are not correcting the problem. I print the same file to our 550 with the same style Fiery and it's perfect. I am sending as RGB, because CMYK has a very washed out look. Additionally, when I create a new color calibration name, how do...

I had to remove the ROS completely and use some cleaner on the glass for the black laser. There was a thin layer of something (not toner) on it. At any rate thank you so much for everyones help, we're back up and running!

The corona comes attached to the black drum. I have replaced the black drum, so that cant be it.

Working on a Xerox 700i, there is an issue with the black in which the lines are dark as opposed to a lighter line which I see often. I replaced the drum, developer, IBT belt, and cleaned the ROS. Nothing changes and again only in the black. Any advice?