Hmm, I could not be happier with our 1175P. We averaged 132,000/month on this device in 2022. It has less issues than our large production presses, maintenance is next to nothing and consumables are allowing for a nice profit. Customer service has been spot on when we needed them.
My question is, were the consumable costs considered when you made the purchase? If so what is the complaint? You knew going in the cost to produce the envelope, you purchased based on that, so mark up accordingly to be profitable. It's like buying a car that gets 12MPG and complaining about how much gas you use.