Hi all,
I hope you could give me a hand to solve a problem:
In our shop we run a Xerox Colour 550 with external Fiery RIP. Now I have to print some 24x45cm 90gsm matte paper sheets.
I have some serious problem about wrinkles on this paper, the tech service is going back and forth from us without solving.
Someone had the same problem? How you fixed it?
Speaking with the Xerox's tech guy he said "it's paper problem". I'm not convinced so I've tested others papers from out stock. Everything under 120gsm makes some wrinkles... so the problem should be in the machine.
Any hint or tip is appreciated.
Thanks to all!!!
Gianni_S
I hope you could give me a hand to solve a problem:
In our shop we run a Xerox Colour 550 with external Fiery RIP. Now I have to print some 24x45cm 90gsm matte paper sheets.
I have some serious problem about wrinkles on this paper, the tech service is going back and forth from us without solving.
Someone had the same problem? How you fixed it?
Speaking with the Xerox's tech guy he said "it's paper problem". I'm not convinced so I've tested others papers from out stock. Everything under 120gsm makes some wrinkles... so the problem should be in the machine.
Any hint or tip is appreciated.
Thanks to all!!!
Gianni_S