Have an issue with my cutter.
Turned it on the other day and all the programs were erased and we were not able to mark any cuts to any of the programs.
You can see all 99 programs but all cuts are empty.
Opened up the program memory module (pulls out from the face of the display) and realized that the battery was dead.
We replaced the battery and ensured that we had 3.6V feeding the board however still have the same result, unable to mark any cuts.
Other than that the cutter performs as it should.
Thinking that when the battery died that I lost the information that was saved on the chips… thinking that is called “volatile ram”?
Spoke to Heidleberg tech and he mentioned that there was a procedure to follow to re-write the program to the memory module, but could not recall what it was and is going to get back to me.
Does any one know what the procedure is or can it be rewritten somehow.
I am not concerned about what was saved on the programs just need the ability to mark cuts again.
Thanks in advance.
Turned it on the other day and all the programs were erased and we were not able to mark any cuts to any of the programs.
You can see all 99 programs but all cuts are empty.
Opened up the program memory module (pulls out from the face of the display) and realized that the battery was dead.
We replaced the battery and ensured that we had 3.6V feeding the board however still have the same result, unable to mark any cuts.
Other than that the cutter performs as it should.
Thinking that when the battery died that I lost the information that was saved on the chips… thinking that is called “volatile ram”?
Spoke to Heidleberg tech and he mentioned that there was a procedure to follow to re-write the program to the memory module, but could not recall what it was and is going to get back to me.
Does any one know what the procedure is or can it be rewritten somehow.
I am not concerned about what was saved on the programs just need the ability to mark cuts again.
Thanks in advance.