wonderings
Well-known member
We bought a new Epson 9900 a few months back, using Fiery XF 6.1 RIP to power it. A nice feature was borderless printing. Our two stock sizes we carry are 36inch and 44inch. It is nice because anything that wide can be done without needing any trimming after. Worked fine for a while, did not use it a whole bunch. I noticed the last few jobs that it was leaving about a 1/16 of white on the top. I contacted Epson chat support, they told me to try "Paper Size CHK: OFF" I could do not it right away as I had a few jobs printing on it. I tried after and it would not even load the paper properly, giving me a message "Load a supported paper size or load paper correctly"
Paper is loaded correctly and everything goes fine if I turn "Paper Size CHK: ON". Thought I would check here before going back to Epson, usually people who actually use the products in production know better. Anyone else have this issue and fixed it? Is there somewhere in the menu where I can adjust this?
Paper is loaded correctly and everything goes fine if I turn "Paper Size CHK: ON". Thought I would check here before going back to Epson, usually people who actually use the products in production know better. Anyone else have this issue and fixed it? Is there somewhere in the menu where I can adjust this?